These Terms and Conditions govern your use of Crown Jewelz, operated by Excite Ultra Media Ltd. By registering an account and using our services, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not accept them, you must not use the site.

Eligibility and Account Responsibilities

Crown Jewelz is open to adult residents of the United Kingdom and other permitted jurisdictions. You must be at least 18 years of age to register and play. By creating an account, you confirm that you meet this age requirement and that it is lawful for you to access online casino services in your country of residence.

Each player is permitted to hold one account only. Opening duplicate or multiple accounts — whether in your own name or under another identity — is strictly prohibited. Where we identify multiple accounts linked to the same individual, we reserve the right to close the additional accounts, void any associated bonuses, and withhold any winnings derived from those accounts.

You are responsible for providing accurate, complete, and up-to-date information when registering and throughout your time as a player. This includes your name, date of birth, address, and payment details. We may request supporting documentation to verify your identity at any point. Failure to provide satisfactory verification may result in account suspension or closure.

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. If you suspect that your account has been accessed without your authorisation, you must notify us promptly through our support channels. We accept no liability for losses arising from unauthorised access where you have failed to keep your credentials secure.

Bonuses, Withdrawals, and Prohibited Conduct

Where you choose to accept a bonus, the associated wagering requirements must be met before any bonus-derived funds can be withdrawn. A minimum deposit of £20 is required to activate a bonus offer. Bonus funds are subject to a 35x wagering requirement. Slots contribute 100% towards meeting the rollover. Withdrawals of bonus funds requested before the wagering requirement is satisfied will result in the forfeiture of the bonus and any winnings generated from it. The minimum withdrawal amount is £20, and withdrawals are typically processed within 0 to 48 hours, subject to verification checks.

We do not permit any form of fraudulent activity on Crown Jewelz. This includes, but is not limited to, collusion with other players, the use of automated software or bots to interact with games, exploitation of software errors or vulnerabilities, and any form of dishonest play intended to gain an unfair advantage. Where we have reasonable grounds to suspect such conduct, we may suspend your account, withhold funds pending investigation, and permanently close your account if the breach is confirmed.

We reserve the right to amend these Terms and Conditions at any time. Where changes are material, we will take reasonable steps to notify you. Continued use of Crown Jewelz following any update constitutes your acceptance of the revised terms. If you disagree with any change, you should cease using the site and contact our support team to discuss the closure of your account.

Any dispute arising from your use of Crown Jewelz should be raised with our customer support team in the first instance. We will endeavour to resolve all complaints fairly and in a timely manner. Crown Jewelz is licensed by the Anjouan Gaming Authority under licence number ALSI-202509029-FI1.